Ombudsmen, or long-term care ombudsmen, are advocates for residents of adult care facilities or nursing homes, board and care homes, assisted living facilities (also known as residential care facilities for the elderly), and similar. They work to resolve problems of individual residents and to bring about changes at the local, state, and national levels that will improve residents’ care and quality of life.RelevanceOmbudsmen provide information about how to find a facility and what to do to get quality care. They are trained to resolve problems. If needed, the ombudsman can assist you with complaints about residential care facilities for the elderly (RCFE).Also see the C2it Care Directory under Resources.

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